GCSEs are changing

The Customer Contact Centre offers support to Centres and candidates as well as giving information on OCR's products and services. We are open to take your calls between 8.00am and 5.30pm, Monday to Friday.

This department is the first point of contact for all of OCR's customers regarding GCSE qualifications.

Tel: 01223 553 998
Fax: 01223 552 627
Email: general.qualifications@ocr.org.uk

Subject specialist lines have recently been diverted to the Customer Contact Centre. This provides telephone support when the subject teams are unavailable. We appreciate how valuable specialist contact is and these changes do not remove this but provides telephone coverage when subject teams and operational teams are not available.

Please note: For staff training purposes and as part of our quality assurance programme, your call may be recorded or monitored.